I just recently discovered the Chcolate Life website and have been checking out some of the discussions. Did you ever solve your problem with the Revolution x3210? We purchased a Revolution 2 in order to temper small batches of chocolate for decorating truffles. We are having exactly the problem that you described.
Hi Cathy, I honestly don't know what caused the problem (Chocovision tech support doesn't know either). I had a new board put in, and we still had the problem, then one day it stopped. I have used it probably a hundred times since with no problem. My only guess is that you shouldn't press any more buttons than necessary while its running its cycle, I think its easy to confuse the machine's logic board. I haven't dared try to recreate the problem for fear it would be back to stay if I managed to.
Hope this helps, and sorry I don't have a more definitive answer.
Thanks so much for getting back to me so quickly. What you said makes some sense, as it worked fine in the beginning, and then after trying to change the vicosity as per the instruction manual, (pushing buttons during the cycle!) it gave us trouble and hasn't worked properly since.
Hopefully ours will magically reset as yours did!