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CASE
  • Male
  • Scottsdale, AZ
  • United States
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CASE's Discussions

Cocoatown Melanger - ECGC-12SLTA - Leaking Chocolate - Epoxy Glue Fail

Started this discussion. Last reply by TalamancaOrganicaCacao&Chocolate yesterday. 3 Replies

Early this morning I discovered the machine rotating in a pool of chocolate at the base of the machine. After thorough cleaning, I discovered the plastic ring glued into the center of the granite…Continue

Tags: problem, epoxy, glue, chocolate, leaking

 

CASE's Page

Latest Activity

TalamancaOrganicaCacao&Chocolate replied to CASE's discussion Cocoatown Melanger - ECGC-12SLTA - Leaking Chocolate - Epoxy Glue Fail
"We use our machine 1-4 times a month for 9 months now and e have had to replace the seal 2xs now (we used regular epoxy here in Costa Rica) the stones twice and now the wiper. The customer support at Cacaotown sucks an their machine is way too…"
yesterday
CASE replied to CASE's discussion Cocoatown Melanger - ECGC-12SLTA - Leaking Chocolate - Epoxy Glue Fail
"Wouter I hate to say it but they are not the most helpful company when it comes to customer service. I have been using a company called Atom Adhesives. They have 24x7 customer service. I have been using 2 different glues for various components. I…"
Dec 4
Wouter replied to CASE's discussion Cocoatown Melanger - ECGC-12SLTA - Leaking Chocolate - Epoxy Glue Fail
"Dear Case I bought two ECGC-12SLTA cocoatows a couple of months ago and i am facing this issue with both machines I contacted Inno_Concepts and they advised food grade epoxy but after reglue-ing with multiple types of glue/epoxy etc this problem…"
Nov 30
CASE posted a discussion

Cocoatown Melanger - ECGC-12SLTA - Leaking Chocolate - Epoxy Glue Fail

Early this morning I discovered the machine rotating in a pool of chocolate at the base of the machine. After thorough cleaning, I discovered the plastic ring glued into the center of the granite base was turning freely. It appears the epoxy seal broke. I contacted Inno-Concepts and they recommended I use food grade epoxy to fix the problem. They also recommended I keep the machine in a warmer room or place a heating element near the machine to keep it in the 80's. The machine had been…See More
Mar 5
CASE is now a member of The Chocolate Life
Dec 9, 2013

Profile Information

Dark, Milk, White?
Dark
Most memorable chocolate experience:
1st time tasting fresh bean-to-bar chocolate
My favorite chocolate is:
currently made by Dick Taylor

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