Here's a question for any seriously informed chocolate people. What's the story with the Smith (aka W.C. Smith) company? The used enrober market is peppered with Smith machines, and a quick search turns up enrober patents listed under a W Smith & Sons Inc. My search for info on the company that makes/made these machines has been fruitless, however. Are they closed? Were they bought out? Is the Smith line currently made/supported by another company? Is it some kind of national secret?
I ask because sooner or later (probably sooner) one has to repair such a machine. Hilliards, for example, has a good reputation for product support and ease of repair, important considerations when one is spending money on new equipment. If I get a Smith and something needs replacing...then what?